Frequently asked questions

Add the products you want to your cart, open the cart and press Proceed. WhatsApp opens with your order written out — product names, SKUs, quantities, unit prices, line totals and the cart total. Send it to +91 78450 21435 and we reply about availability and next steps.

No. There is no checkout and no payment page on this website. Pressing Proceed sends an order enquiry to WhatsApp, and payment and delivery are arranged in that conversation.

No. The message is an order enquiry. It records what you would like to order; we reply to confirm availability and next steps. Nothing is confirmed until we respond.

Delivery is free on orders over ₹999. Below that a charge applies, depending on your location — we confirm the exact amount when we reply to your WhatsApp enquiry, before anything is dispatched.

Within 7 days of your order being placed, anywhere in India. If anything is likely to take longer we tell you when we reply to your enquiry.

Anywhere in India. Orders are delivered within 7 days of being placed, and delivery is free on orders over ₹999. Below that a charge applies, which we confirm when we reply to your WhatsApp enquiry.

One botanical, and nothing else. Every product in the range is a single-ingredient powder, and the full ingredient statement is printed on each product page.

Most products in the current range are supplied as a 100 g pack. Sangu Poo is the one exception, at 50 g.

No. A bundle is priced as the exact sum of its member products. Bundles exist to make ordering a full routine simpler, not as a promotion.

No. Every product is a single botanical. The recipes on this site give traditional proportions if you want to combine them yourself.

Moringa Leaf Powder and Amla Powder are described for culinary use, and Sangu Poo is steeped as a herbal infusion. The remaining products are described for traditional herbal or external preparations. Always follow the usage guidance on the individual product page.

A patch test is sensible before any new topical preparation, and several products carry an explicit patch-test note in their usage guidance. Test one powder at a time, in the base you intend to use.

We do not make medical or health claims. Our pages describe what each product is made from, which part of the plant is used and how the ingredient has traditionally been prepared. For any health concern, speak to a qualified practitioner.

In a cool, dry place away from direct sunlight and moisture, with the pack tightly closed. Always use a dry spoon — a damp spoon is the most common cause of clumping.