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THENVANAM — Rooted in the South. Made by Nature.

Returns & Refunds

What happens if something is wrong with your order.

In short

Because our products are food and personal-care botanicals, opened packs cannot be returned. If your order arrives damaged or you receive the wrong item, send us a photo on WhatsApp within 48 hours of delivery and we will replace it.

Return window

Returns are not accepted. The summary above explains what happens if an item arrives damaged or incorrect.

How to raise a request

Message us on WhatsApp at +91 78450 21435 or email contact@thenvanam.com with your order details and a photo of the pack. See Ordering information for how orders are placed and confirmed.